General Resources
Smart Meter Installation Schedule 2023
- This flyer provides an estimated timeframe for smart meter installation by community across Minnesota.
- This map provides an overview of the smart meter deployment phases for Minnesota.
- Interested in a high level overview of Xcel Energy's advanced grid? This video will provide helpful context.
Advanced Grid and Customer Experience Flyer
- This flyer provides context for for the advanced grid and how it will improve customer's experience.
Advanced Grid Safety and Security Flyer
- Interested in data security and saftey of smart meters? This flyer will answer your questions.
Smart Meter Installation Video
- This video provides a helpful summary explaining what to expect during your smart meter installation.
- Interested in learning more about the different types of meters? This flyer will answer all your questions.
- Available in English, Somali, and Spanish and provides contact information for questions.
Residential Resources
Advanced Grid and Smart Meter FAQs
- Have questions about the advanced grid or smart meters? This document provides answers to commonly asked questions with helpful links to learn more.
- Have questions about how to read your bill with the new smart meters? This document provides answers to understand your bill.
- 90 days before smart meters are rolled out in a community, Xcel Energy will send a post card to customers notifying them of the update.
60 Day Mailer English | Spanish
- 60 days before smart meters are rolled out in a community, Xcel Energy will send a post card to customers notifying them of the update.
Opt Out of Smart Meter Info Sheet
- Have community members interested in opting out of a smart meter? This document provides helpful information on that process.
Opt Out of Smart Meter Info Card
- Instructions for opting out for business or residential customers translated into a number of different languages.
Unsuccessful Doorhanger Meter Installation Vendor | Xcel Energy
- This door hanger will be left with the customer if the installer visited the property but was unable to complete a smart meter exchange. There are 2 versions customers will receive based on which vendor attempted the install.
- This door hanger will be left with the customer once a smart meter has been successfully installed.
Commercial Resources
- 90 days before smart meters are rolled out in a community, Xcel Energy will notify Commercial customers.
- 60 days before smart meters are rolled out in a community, Xcel Energy will send a post card to commercial customers notifying them of the update.
30 Day Letter English | Spanish | Somali | Hmong
- 30 days before smart meters are rolled out in a community, Xcel Energy will send this letter to commercial customers reminding them of the update and providing details on the process.
- An easily shared business card about Smart Meters available in several languages.