General Resources
- This map provides an overview of the smart meter deployment phases for Wisconsin.
- Interested in a high level overview of Xcel Energy's advanced grid? This video will provide helpful context.
Smart Meter Installation Video
- This video provides a helpful summary explaining what to expect during your smart meter installation.
- Interested in learning more about the different types of meters? This flyer will answer all your questions.
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An easily shared benefits card about Smart Meter available in several languages.
Residential Resources
Advanced Grid and Smart Meter FAQs
- Have questions about the advanced grid or smart meters? This document provides answers to commonly asked questions with helpful links to learn more.
- Have questions about how to read your bill with the new smart meters? This document provides answers to understand your bill.
30 Day Letter English | Spanish | Hmong
- 30 days before smart meters are rolled out in a community, Xcel Energy will send this letter to customers reminding them of the update and providing details on the process.
- Available in English, Hmong, and Spanish and provides contact information for questions.
Unsuccessful Doorhanger Meter Installation Vendor | Xcel Energy
- This door hanger will be left with the customer if the installer visited the property but was unable to complete a smart meter exchange. There are 2 versions customers will receive based on which vendor attempted the install.
- This door hanger will be left with the customer once a smart meter has been successfully installed.
Commercial Resources
- 90 days before smart meters are rolled out in a community, Xcel Energy will notify Commercial customers.
- 60 days before smart meters are rolled out in a community, Xcel Energy will send a post card to commercial customers notifying them of the update.
30 Day Letter English | Spanish | Hmong
- 30 days before smart meters are rolled out in a community, Xcel Energy will send this letter to commercial customers reminding them of the update and providing details on the process.
- An easily shared business card about Smart Meters available in several languages.